New Delhi: During Karmayogi Saptaah/National Learning Week, the Chairman of CBIC, Ravi Aggarwal, launched a nationwide rollout of the Behavioural Sensitisation Program in CBIC. This initiative commenced with 52 batches across all 32 zones of CBIC.

This significant initiative aims to enhance the capabilities of the workforce through a Behavioural Sensitisation Training Program. The program is designed to train approximately 35,000 officials at various levels, including Inspectors, Superintendents, Assistant Commissioners, and Deputy Commissioners. An external knowledge partner has been engaged to assist with the program's design and implementation, ensuring that the training is comprehensive and impactful.

The involvement of all zones, along with NACIN and ZTIs, is crucial for the successful execution of this initiative. By focusing on behavioural skills and sensitivity, the program seeks to foster a more responsive and empathetic approach to governance, ultimately improving service delivery and public interactions. This effort highlights CBIC's commitment to continuous professional development and the effective implementation of policies that align with the broader goals of the Karmayogi initiative.

BI Bureau