New Delhi: The Staff Selection Commission (SSC) has announced a series of reforms aimed at making its examinations more transparent, secure, and candidate-friendly, as it prepares for a packed exam calendar in the coming months.
One of the biggest changes is that candidates will now be able to view their own question papers, responses, and the correct answers after the exam. They can also store these for personal use and use them as evidence when challenging answer keys. SSC clarified that restrictions will apply during ongoing multi-shift exams to prevent papers from being compromised. The Commission also plans to release selected past question papers as official sample sets to provide authentic study material.
The fee for challenging questions has been halved from ₹100 to ₹50, reducing the cost burden for aspirants. Alongside its toll-free helpline (1800-309-3063), SSC has launched an online feedback and grievance portal to ensure quicker redressal. Another key measure is the adoption of equi-percentile normalization, which evaluates candidates on percentile scores rather than raw marks, addressing differences in difficulty levels across shifts.
To strengthen exam integrity, SSC has introduced Aadhaar-based authentication to prevent impersonation and multiple attempts. Question papers are now transmitted securely through a digital vault, and specialised IT agencies have been engaged to block hacking and other malpractices. Centres or candidates found violating rules will face strict action.
The reforms were already put to test in the recently concluded Tier-I of the Combined Graduate Level Examination (CGLE) 2025. About 28 lakh candidates applied, with 13.5 lakh appearing across 126 cities and 255 centres in 45 shifts. Technical issues at some centres prompted SSC to announce a re-exam on October 14, with affected candidates to be informed by email and SMS. The challenge window for questions will open the following day, October 15.
Between October 2025 and March 2026, SSC will conduct major examinations including the Combined Higher Secondary Level (CHSLE), Multi-Tasking Staff (MTS), Junior Engineer (JE), Constable (Delhi Police & CAPFs), Sub-Inspector (Delhi Police & CAPFs), and technical cadre exams of Delhi Police.
To improve communication, SSC has also launched its official X handle (@SSC_GoI), asking candidates to rely only on verified updates instead of misleading posts circulating online.
As the Commission approaches its Golden Jubilee year, officials said, “The reforms introduced are intended to benefit lakhs of sincere candidates and to uphold the integrity of examinations.”
BI Bureau
