New Delhi: India Post Payments Bank (IPPB), a Government of India undertaking, is playing a key role in providing seamless digital banking services to millions of devotees and pilgrims at Mahakumbh 2025, Prayagraj. As the world’s largest spiritual gathering, Mahakumbh attracts people from all walks of life. With its customer-centric approach, IPPB is ensuring access to comprehensive banking services for all, enhancing convenience, safety, and security in financial transactions. The bank has set up service counters, mobile banking units, and customer assistance kiosks at five key locations across Mahakumbh to efficiently manage the large number of visitors.
On IPPB’s ongoing initiative at Mahakumbh, R. Viswesvaran, MD and CEO of IPPB, said, “We at India Post Payments Bank are honoured to provide seamless banking services on the sacred grounds of Mahakumbh 2025, Prayagraj. It is a privilege to integrate banking services with one of the world’s largest and most revered spiritual gatherings. We take great pride in being a driver of digital transformation, ensuring that financial accessibility is available to all during this significant spiritual journey.”
IPPB’s trusted Daak Sevaks are also providing doorstep banking services, enabling devotees to access essential financial support such as cash withdrawals from any Aadhaar-linked bank account through IPPB’s Aadhaar ATM (AePS) service. The ‘Banking at Call’ facility allows devotees to access banking services from anywhere within the Mahakumbh grounds by dialling 7458025511.
In line with the Government of India’s Digital India vision, IPPB is also empowering local vendors, small businesses, and service providers by enabling them to accept digital payments through its DakPay QR Cards. This initiative fosters a cashless ecosystem, reducing dependency on cash and improving transaction efficiency.
To maximise outreach, IPPB has launched awareness campaigns at Mahakumbh to educate pilgrims and vendors about its services. Trained professionals and Daak Sevaks are stationed at key locations to assist with account openings, transactions, and queries. Information hoardings and digital demonstrations are also being used to familiarise attendees with IPPB’s offerings. As a special initiative, IPPB is providing free printed photographs to visitors as a keepsake from their Mahakumbh experience.
India Post Payments Bank has been established under the Department of Posts, Ministry of Communications, with 100% equity owned by the Government of India. Launched on 1 September 2018, IPPB aims to be the most accessible, affordable, and trusted bank for the common man in India. Its core mission is to remove banking barriers for the unbanked and underbanked, reaching the last mile through the extensive postal network of approximately 1,65,000 post offices, including around 1,40,000 in rural areas, and nearly 3,00,000 postal employees.
IPPB operates on the key pillars of India Stack, enabling paperless, cashless, and presence-less banking in a simple and secure manner at customers' doorsteps using a CBS-integrated smartphone and biometric device. With a strong focus on ease of banking, IPPB offers simple and affordable solutions through user-friendly interfaces in 13 languages, serving 11 crore customers across 5.57 lakh villages and towns in India.
Committed to supporting a less-cash economy and contributing to the Digital India vision, IPPB believes that financial empowerment should be accessible to every citizen. Its motto remains unchanged—every customer is important, every transaction matters, and every deposit holds value.
BI Bureau
