Mumbai: The Health Management Information System (HMIS) for the Health Department of BMC will be executed and maintained by RailTel. Brihanmumbai Municipal Corporation (BMC) awarded this digitalization project of the health system at a cost of Rs 351.95 crore. RailTel will handle the supply, installation, testing, commissioning, operations, and maintenance of HMIS for the Health Department of BMC and the citizens of Mumbai.

To digitalize and interconnect the healthcare system, the Brihanmumbai Municipal Corporation (BMC) plans to implement a Healthcare Management Information System (HMIS) for the citizens of Mumbai. RailTel, a PSU under the Ministry of Railways, has received the order worth Rs 351.95 Cr (excluding GST) for the Supply, Installation, Testing, Commissioning, Operations, and Maintenance of HMIS (Health Management Information System) for the Health Department of BMC. The order was received by RailTel in consortium with Sterlite Technologies Limited. The HMIS is an integrated clinical information system with the basic objective of improving hospital administration and patient healthcare. This will ensure a unique, novel, and improved experience for hospital administration and patients. Through the appointment of a System Integrator, the project aims to enhance the efficiency and quality of healthcare service. The project foresees a significant transformation in healthcare administration by seamlessly linking patient care, clinical and non-clinical services, diagnostic facilities, and drug inventory management. This HMIS initiative aims to interconnect all hospitals managed by the Authority within the city.

Under this project, 191 dispensaries, 30 maternity homes, 16 peripheral hospitals, 5 specialty hospitals, dental hospitals with medical colleges, and major hospitals including facilities with medical colleges will be covered. A web portal and mobile application will be launched for patients, hospitals, and BMC administration, which can be used to access relevant data instantly. The project scope also includes network connectivity, cloud hosting, and manpower deployment along with operations and maintenance for a period of 5 years. The execution timeline for the project is 1 year.

The HMIS application is going to address the fundamental needs of all concerned stakeholders like patients, hospitals, and BMC administration. Patient satisfaction is the bottom line of this whole project, helping them to have ease of access to healthcare in a hassle-free environment. It will help doctors in the faster delivery of services with clinical knowledge support. Administrators will be able to make better decisions with the systematic and intelligent data generated in HMIS.

RailTel Corporation of India Ltd. (A government of India Enterprise) has already executed the Hospital Management Information System, bringing digitized health data of 709 health units of Indian Railways into one single digital platform. The key objectives of the project are as follows:

Patients (through mobile app and portal access):

• Convenient appointment scheduling.
• Remote monitoring and telemedicine.
• Access to personal health information.
• Health education and engagement.
• Medication management.
• Communication with healthcare providers.
• Tracking health metrics.

Hospitals (through web application):

• Streamlined patient management.
• Improved clinical decision making.
• Enhanced communication and collaboration.
• Accurate billing and revenue management.
• Quality improvement initiatives.
• Patient safety and risk management.

BMC Administration (through web application):

• Data-driven decision making.
• Improved operational efficiency.
• Enhanced financial management.
• Resource optimization.
• Interoperability and integration.
• Strategic planning and forecasting.
• Regulatory compliance
  
  /BI