New Delhi: About 80 per cent of reserved tickets are being booked online. This information was given by Minister of Railways, Communications and Electronic & Information Technology Ashwini Vaishnaw in a written reply to a question in the Lok Sabha recently.

The digitalisation of railway services and databases is an ongoing process. The Information Technology applications of Indian Railways caters to transportation services - passenger and freight, fixed infrastructure - project, operations and maintenance, rolling stock - manufacture, operations and maintenance, and resource management - finance, materials and human resources.

The digital initiatives and on-ground services are seamlessly integrated through well documented instructions and manuals. Training of staff is also organised on a need basis. To create awareness for digital initiatives, regular campaigns are organised for rural and urban populations through various media.

Online ticketing through mobile and website is available globally. Mobile application on various platforms is also available for booking reserved and unreserved tickets as well as provision of other railway services, he said. /BI/